SHIPPING & RETURNS
NZ Domastic
Parts will not be shipped until payment has been received in full.
The majority of our smaller items are shipped via overnight on Courier Post, Fastway Courier, NZ courier or Bullet Freight with Track ‘n’ Trace.
Larger items are shipped by the suitable courier depending on the part size and weight. These items will take longer to deliver. Larger items will not delivery to rural address unless contact us for extra shipment charge payment before purchase. Normally larger items will be delivery to local depot for pick up.
Please open and inspect all parcels before signing for the courier delivery. We cannot be responsible for damage in transit so always inspect the parcel before signing.
Target delivery time is 1-2 working days for small and medium parcels, and 2-4 working days for large parcels.
International Shipping
All orders were shipped with NZ Post Air Mail with track and trace. Target delivery time is 4-6 working days for Australia and 7-12 working days for rest of world. please supply your contact phone number for aid with postage.
Packaging
Items are packaged with certified shipping materials. We take care of all packages. We’re not responsible for shipping damage. In the case of a shipping damage claim, we will file the claim on customer’s behalf and the shipping company will process the shipping damage claim. We are not responsible for the result of the claim and the customer agrees not to file any dispute or charge back due to shipping damage.
Custom Duty & Taxes
Import duties, taxes and charges are not included in the sale price or shipping charges, all cost are buyer’s responsibility. Please check with destination country custom to determine the cost.